FAQ
Welcome to our FAQ section, where we provide detailed answers to common questions about our jade products and services. Here, you’ll find information on our ethical sourcing practices, certification of jade, customization options, pricing, and worldwide shipping policies. We’re committed to transparency and customer education, so if your question isn’t covered here, or if you require more specific details, please feel free to contact us directly. For an in-depth understanding of how jade is valued, we also recommend this informative article.
What is Type A Jadeite and how is it different from other types of jade?
Type A Jadeite refers to natural jadeite that has not been treated with artificial enhancements such as dyes or chemicals. It is highly prized for its authenticity and superior quality. In contrast, other types of jade, like Type B and C, undergo treatments to improve color or clarity. For a detailed understanding of jadeite’s value, you can read more on the International Gem Society’s website.
How do you ensure the jade is ethically sourced?
We adhere to strict ethical sourcing practices. Our jade is directly sourced from Kazakhstan, where we ensure that all mining and procurement processes are environmentally sustainable and socially responsible. We are committed to upholding ethical standards throughout our supply chain.
Can I request custom shapes or designs for processed jade?
Absolutely. We offer bespoke services for processed jade. Whether you need custom shapes for jewelry or specific designs for larger projects, our skilled artisans can craft jade according to your specifications. Feel free to discuss your design ideas with us.
What factors influence the pricing of your jade products?
The pricing of our jade products is influenced by several factors, including the type of jade (jadeite or nephrite), its quality, size, color, and the intricacy of processing required. Our aim is to provide competitive pricing while ensuring the highest quality of our products. For more information on pricing, you can read more here: https://www.gemsociety.org/article/jadeite-jewelry-and-gemstone-information/
How can I verify the authenticity of the jade I purchase from you?
We provide certification for our jade, especially for our Type A Jadeite, which is certified as Fei Cui by the HKJSL in Hong Kong. This certification confirms the jade’s authenticity and natural state, assuring you of its quality and purity.
What are the shipping options and policies for international orders?
We ship worldwide, ensuring that each cargo is fully insured for its journey. Our shipping policies are designed to provide safe, efficient, and timely delivery of your jade products, regardless of your global location. We work with reliable logistics partners to ensure a smooth shipping experience.